A day in the life of Ali Shabani

Erza Mehmeti: How long have you been with KYBURZ?

Ali Shabani: I have been with KYBURZ since October 2010.

Erza: What are your activities?

Ali: I am 50% the technical disposition manager and 50% in the service workshop. In the disposition, I check the service partners' estimates and answer technical questions of the partners or customers. In the workshop, I repair vehicles or do service. My know-how is always up to date by alternating between the two departments.

Erza: What is your typical daily routine?

Ali: I usually start work between 07:00-07:30. It also depends on whether I am in the workshop or the office. If I'm in the office, I first read through my e-mails and check the service partners' estimates. Then, from 08.00 onwards, I also answer the phones. I also continue to work on projects and consult with Josip and the workshop or with Zopfi regarding the tours. Since recently, I have also been giving service training in mechanics for our service partners. Usually, the training takes place in our building, but it took place online for the first time. Also, I was working in the webshop for 2 years, and therefore I am also the substitute for Mätz and Tonino when they are on vacation. At about 5:30 p.m., I'm usually done with my work and go home.

Erza: What do you like? What do you like less?

Ali: I especially like that it is very varied and exciting. It never gets boring. New products are constantly being added, and there is always something new to learn. You also have many options at KYBURZ, for example, in terms of training. Another positive thing is that I live very close to the company and have a concise way to work.

Erza: What do you like to do in your free time?

Ali: I like to spend my free time with my family or go to the gym or play soccer.

29.01.2021, ERM